Our Identity & Values are foundational to helping our customers, partners and communities embrace today and confidently pursue tomorrow. Our employees exemplify these core values inside and outside of Liberty Mutual, going above and beyond for others by making things better and putting people first.
A voice for others
Inspired by her family’s story, Corporate Counsel Carmen C. became an active member in a Boston-based non-profit that provides free legal and application services to help people achieve US citizenship. By acting responsibly and speaking up, Carmen was able to champion others in the community to provide people the sense of security Liberty believes in.
A curious mind
Using his curiosity, Product Designer Carl M. identifies new solutions to help his team become more efficient and better serve their customers. By keeping things simple and putting himself in the customers shoes, Carl helps make things better for others and creates a positive customer experience.
Embracing the big picture
How do you drive a consistent, positive culture for employees when bringing four diverse markets together? That was Ceci’s charge when a new, multi-country Asia market launched. By focusing on the big picture, she helped create a united experience for employees and enhance their career satisfaction.
Putting people first at Liberty and on the ground
Whether it’s balancing his work at Liberty, his involvement in the Valor@Liberty Employee Resource Group, or his duties with the National Guard, Underwriting Specialist Vincent S. knows good communication matters. To be an effective communicator, Vincent puts people first and uses this as his essential ingredient to creating a good customer experience.
Recognition